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Company: New Sia Greece S.A

Posted on: June 18, 2020

Ref. Code: Senior Business Analyst IT Infrastructures

IT, Banking/Financial Institutions, Business Services, IT, Staff, Attica - Athens, Full time

Description / Requirements

SIA Group
 is a European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets, providing services to over 50 countries. SIA currently processes 7.2 billion issuing and acquiring card transactions and handles over 84 million payment cards in 23 European countries.


For our Operations in Greece we are currently are looking for a Sr. Business Analyst in order to strengthen our IT Infrastructures Department.


The jobholder will be responsible for:

  • Eliciting requirements using interviews, document analysis, requirements workshops, surveys, on-site visits, business process descriptions, using cases, scenarios, business analysis, task and workflow analysis

  • Assessing and analyzing clients’ business needs to design innovative technology solutions

  • Promoting and analyzing projects and/or services also in company and industry working groups

  • Collaborating in the drafting and updating of internal operating documentation and for customers

  • Contributing to the incident management process in cases where the ticket management involves a re-evaluation of the functional specifications

  • Checking on the basis of the reports of the designated company areas, the compliance of the service with the national and international reference regulations and analyzing the necessary adjustments

  • Critically evaluating information gathered from multiple sources, reconcile conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and distinguishing user requests from the underlying true needs

  • Translating high-level, complex business needs into functional and non-functional requirements and managed changes to such requirements

  • Developing requirements specifications according to company standards

  • Preparing detailed technical designs, accurate equipment / material calculation and material cost reports, and presenting detailed project plans to the global budget approval management team

  • Collaborating with developers and subject matter experts to establish the technical vision and analyzing tradeoffs between usability and performance needs

  • Designing infrastructure environments (servers, networks, emergency and data recovery plans)


Candidate Profile



  • At least 4-6 years of practical related experience preferable within the Banking industry

  • Bachelor’s Degree (a master’s Degree will be considered an advantage) on following subjects: Computer science/information technology, information management systems, business information systems, Computer engineering, Mathematics or Science

  • ITIL, PMI or PRINCE2 certifications will be considered as an advantage

  • Very good command of English language


Other Skills:

  • Working effectively with others in a team environment while enhancing a positive atmosphere

  • Excellent communication, problem solving and decision making skills. Customer oriented perception

  • Ability to work under minimal supervision upon assigned tasks

  • Ability to learn quickly and understand internal business processes / functions


Our company offers:

  • Competitive salary

  • Private medical program

  • Training and Development opportunities

  • Transportation with company buses

  • Continuous opportunities for career development in a dynamic, international environment


More details about the company can be found here; https://www.sia.eu/en