Sales Support Officer

  • Company: Eurolife ERB
  • Date posted: 02 Oct
  • Ref. Code: SSO_0618

Description / Requirements

We are looking for a Sales Support Officer with critical problem solving ability and communication skills to join our team. We want a reliable professional, with the ability to analyze and interpret information quickly and resolve and issues that arise. 
 
Main Responsibilities / Accountabilities
 
As a member of the Sales Support Division, you 'll need to:
 
  • Acknowledge agents by responding to emails, texts, and phone calls, and deal with problems as they arise
  • Exert attention to detail, as agents may have the same problems; report the problems as necessary
  • Update all contact information for agents
  • Gather all necessary paperwork to examine a agents’ application for cooperation
  • Perform risk assessment to understand the level, significance and scope of risk and ask for the relevant supporting material from partners in partnership with sales Supervisors
  • Prepare contracts and open partner’s accounts in systems
  • Highlight or escalate areas of concern
  • Provide any necessary data or reports to the sales team
  • Perform various general administrative duties including filing reports or presenting sales team with necessary documents

Candidate profile

  • BS degree in Insurance & Statistics, Business Administration, Economics or related field
  • 2-3 years work experience
  • Excellent Verbal and Written Communication skills
  • Proficiency in MS Office and in database software
  • Sound decision making, organizational and reporting Skills
  • An ability to analyze and interpret information quickly

Remuneration

We offer:
 
  • A competitive compensation package relevant to qualifications.
  • Medical Insurance and Pension Plan.
  • Ongoing training and development.