Senior IT System Engineer

  • Company: Through Executive Search by KPMG
  • Date posted: 07 Jan
  • Ref. Code: INT-SISE-9373

Description / Requirements

Our client, a leading multinational financial services company seeks to hire a Senior IT System Engineer. Reporting to the IT Infrastructure Manager, the successful candidate will be responsible for managing and monitoring all installed systems and IT infrastructure to ensure the highest level of their availability.

Duties and Responsibilities

• Provide Operational Support/Service/Preventive Maintenance for IT systems/Data Management Solutions including Servers, Storage, VMware, Backup and Archiving Software and products including but not limited to Citrix, VMware, Windows Systems, O365, Cloud, DR software, etc.

• Provide outstanding system support, monitor and optimize performance for hosted and non-hosted environments

• Aid in the support, evolution & direction for virtualization & hosting

• Define, implement and assess system reporting and monitoring needs

• Provide Citrix XenApp support and administration

• Provide General Windows Administration, including Active Directory and Group Policy management

• Support Microsoft O365 architecture and administration

• Identify automation opportunities and leverage PowerShell to realize them 

• Automate software deployment and workstation recovery, while improving user support using Microsoft SCCM

• Manage and respond to datacenter, remote locations, and end user related alerts

• Support the planning, testing and implementation of  Disaster Recovery plans

• Provide Datacenter management and Administration 

• Provide assistance and advice to business users in the troubleshooting and effective use of their IT equipment 

• Run the Incident management lifecycle: investigation, troubleshooting, root cause analysis, issue resolution, follow-up, and related documentation and communication to reduce the likelihood of the issue persisting in the future

• Respond to and provide evidence for IT audits

• Participate in in-house or multi-party Projects to deliver new IT systems or optimized infrastructure architecture and write and/or validate technical documentation including requirement analysis, architecture design, testing reports, administrator manuals etc.

• Create documentation and educational materials to eliminate reoccurring issues and help ensure new technologies are successfully deployed to business users

• Identify and evaluate new or trending technologies to solve specific business needs

Candidate profile

• Bachelor degree in Information Technology or Computer Engineering or similar field
• 7 year experience in similar position, in the IT industry as a System Engineer with a proven record of strong expertise in general Windows Systems Administration including but not limited to Server platforms, Office365 architecture/administration, Active Directory, Group Policy, automation using PowerShell and in supporting Citrix XenApp architecture and VMware associated technologies. Also a Deep understanding of enterprise backup technologies is a must
• Experience in planning and deploying automation and systems management technology (SCCM) to streamline software deployment, workstation recovery and improve users support
• Solid knowledge in implementing server operations and management technology such as SCOM to allow management, logging and alerting of datacenter, remote office server, and other related hardware and software level alerting
• Advanced skills in utilizing PowerShell, VBScript, Batch, or SQL
• Working knowledge of LAN/WAN devices and network technologies: TCP/IP, Routing, Network Security, LAN switching
• Excellent team-working, analytical abilities & problem-solving skills
• Excellent communication skills (written and verbal) in Greek and English
• Experience participating in large scale IT infrastructure projects and managing relations with hosting partners / outsourced service providers
• IT Audits & Compliance experience
• Knowledge of ITIL's approach, concepts, and best practices for IT Service Operations
• MCSE (MCSE - Microsoft Certified System Engineer),Microsoft Certified Professional (MCP) or VCP certifications will be highly desirable